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I forgot my AOL password! How do I reset it?



If you’re unable to log in to your AOL account, use the instructions below to reset your password:

  1. Visit My Account.
  2. On the Sign In screen, under the Password box, click the Forgot Password? link.
  3. Enter your AOL Username or email address in the Username or Email field.
  4. In the second field, enter the words or characters you see displayed in the image and then click Next.
  5. You’ll need to verify that this account belongs to you. Under Verify this is your account, then select a confirmation option below:


  1. Reset your password by typing a new password in the New Password box, and then re-typing your new password in the Retype New Password box. Your password is case-sensitive and must be 6 to 16 characters long.
  2. Click Next.
  3. Your AOL password is now reset.

Note: For additional password help and information, visit AOL Mail Help.