I forgot my Skype password! How do I reset it?

Futuristic blue 'S' logo in digital cyberpunk environment for Skype password reset tutorial

Part 1: Step-by-Step Guide to Resetting Your Skype Password

Have you forgotten your Skype password? Don’t worry; it happens to the best of us. Regaining access to your account is straightforward with these steps:

Step 1: Access the Password Reset Page

  • Go to the Skype ‘Forgotten password’ page. This is your first step towards account recovery.

Step 2: Verify Your Identity

  • Enter the email address associated with your Skype account and click ‘Submit.’ It’s crucial to use the email address you registered with to ensure you receive the password reset information.

Step 3: Check Your Email

  • Look for an email from Skype titled ‘Password token.’ This email contains the link or code you’ll need for the next step.

Step 4: Use the Token

  • Click on the link provided in the email to automatically proceed, or if necessary, select ‘enter the code manually’ to do it yourself. This action will direct you to a page where you can input the temporary code received.

Step 5: Reset Your Password

  • If you have multiple Skype accounts, select the correct one from the dropdown menu. Then, set your new password. Be sure to create a strong, unique password to enhance your account’s security.

Step 6: Log Back into Skype

  • After changing your password, choose ‘Change password and sign me in’ to access your Skype account once again.

Note: The password reset token is valid for only 6 hours. Act promptly to ensure you don’t have to start the process over.

Part 2: Additional Information and Tips

If You Forgot Your Skype Username or Email

  • Recovering your account can be more challenging if you’ve also forgotten the email or username associated with Skype. In such cases, searching your email accounts for any messages from Skype can help identify the correct email address. Alternatively, if you’ve ever shared your Skype details with friends or family, they might be able to provide your username.

Skype for Business Users

  • If you’re using Skype for Business and have forgotten your password, the reset process might differ slightly. Typically, you’ll need to contact your organization’s IT department or admin as they manage user accounts and passwords.

Security Tips

  • To avoid future access issues, consider updating your Skype account with a current, accessible email address and enabling two-factor authentication (2FA) if available. These steps can significantly improve the security of your account.

What if Your Email Address Has Changed?

  • If you no longer have access to the email address associated with your Skype account, the recovery process becomes more complex. You’ll need to contact Skype support for personalized assistance. Be prepared to provide any information they might require to verify your identity.

Deleting Your Skype Account

  • If you wish to delete your Skype account but have forgotten your password, you must first complete the password reset process. After gaining access, you can proceed with the account deletion process from the account settings.


Forgetting your Skype password is a common issue, but Microsoft has made the reset process as smooth as possible. By following the above steps, you can quickly regain access to your account. Remember, maintaining up-to-date security information and using strong, unique passwords are your best defenses against losing access in the future.

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